Get In Touch
+1 204 312 7902
34 Corvette Crescent, Winkler, Manitoba, R6W 0H3
Frequently Asked Question!
In a normal business schedule, we ship products two to three weeks from the day of purchase. Due to the Covid-19 pandemic, this time varies and can be between 3-5 weeks depending on the country.
In case of any damage on the product or an error in shipping, we are glad to take products back and give full refunds. We recommend that you contact us immediately you see an error in your product. Before you ship the products, please make sure that the products have not been used at all, hang or show any damage that might result from usage. Please also be notified that Bio-Fission is not responsible for the shipping charges therefore the cost will fully be paid by the customer.
Before you purchase any customized product such as a house number, we highly recommend that you contact us with details in a separate email. Once an agreement has been reached, we will do mock-ups and send to you with only 2 revisions allowed. Beyond that, the customer will be charged for any extra hours put on the project.
We would like to partner with many decor, house accessories stores and dealers. Please contact us directly and we will share with you ideas on how we can work together.
Promo codes, discounts and sales can be entered directly at the checkout point on our website. If the codes fail to work, please contact us immediately. We respond to emails within 24 hours on business days.
With advanced technology and constantly generating innovative ideas, we have eliminated some manufacturing procedures such as welding that consume a lot of energy, increase mass of the products and sometimes even compromises the integrity of the products. All our products are only laser cut, folded and formed. By doing this, we eliminate emission of toxic gases that are harmful to our ecosystem.